The Things Brands Do on Social Media That People Hate
By Evan LePage Having your brand on social media is a no-brainer. With enough how-to and best practice documentation out there to exceed Gmail’s current inbox capacity, the vast majority of organizations know what they need to do to build an active and healthy social media presence. What isn’t so obvious, however, is what not to do. We asked our Twitter followers what they felt are the biggest social media no-nos that brands commit. This is what they told us. Bonus: Get the step-by-step social media strategy guide with pro tips on how to grow your social media presence with Hootsuite. Too much focus on self-promotion over engagement @hootsuite Those who have one-way communication with viewers. Never responding to concerns or comments, where negative or positive. — Austin Fisher (@Stuxain) May 15, 2017 Of all answers provided by our Twitter followers, this was the most common. People are frustrated by brands that treat social media as a firehose for one-way promotional mate...